| From: | Filipus Klutiero <chealer(at)gmail(dot)com> |
|---|---|
| To: | Martin Michlmayr <tbm(at)cyrius(dot)com>, spi-general(at)lists(dot)spi-inc(dot)org |
| Cc: | Robert Brockway <robert(at)timetraveller(dot)org> |
| Subject: | Re: Issue tracking system |
| Date: | 2018-02-18 15:05:06 |
| Message-ID: | 387e3a91-fe22-b765-79d1-2092d06bff04@gmail.com |
| Views: | Raw Message | Whole Thread | Download mbox |
| Thread: | |
| Lists: | spi-general |
On 2018-02-17 13:12, Martin Michlmayr wrote:
> * Filipus Klutiero <chealer(at)gmail(dot)com> [2018-02-17 10:10]:
>>> http://spi-inc.org/corporate/rt/
>> Thank you very much. I would replace "you can open a new ticket by
>> sending an email to the following address at the |rt.spi-inc.org|
>> domain" with "you can open a new ticket by sending an email to *one
>> of the following addresses* at the |rt.spi-inc.org| domain".
>>
>> Also, it would be important to either link to RT documentation
>> explaining how it works, or to explain: 1. The format of mails. If
>> Subject corresponds to ticket title and the body directly
>> corresponds to ticket description, just stating that would clarify.
>> 2. How to obtain a ticket identifier, or if that is not possible, a
>> confirmation that a ticket was opened.
> I believe these points are now addressed.
I completely agree.
> Thanks.
>
Thanks to you, once again
--
Filipus Klutiero
http://www.philippecloutier.com
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