Re: SPI Ticketting system

From: josh(at)postgresql(dot)org
To: Adam Sampson <ats(at)offog(dot)org>
Cc: spi-general(at)lists(dot)spi-inc(dot)org
Subject: Re: SPI Ticketting system
Date: 2012-04-14 20:17:54
Views: Raw Message | Whole Thread | Download mbox
Lists: spi-general

Quoting Adam Sampson <ats(at)offog(dot)org>:

> MJ Ray <mjr(at)phonecoop(dot)coop> writes:
>> The exit route from RT that I've used in the past was basically
>> dumping the live tickets to text and reparsing that.
> My hack for this was even more horrible:

Guys: please don't let the perfect be the enemy of getting anything
done. Currently we don't have a ticket tracking system *at all*.
Regardless of the system we adopt, it will be better (and easier to
migrate) than the assorted email boxes of various board members.

RT is open source, it's available, our IT volunteers have experience
with it, and it's neither better nor worse than most other issue
trackers. It's "good enough". Please stop the bikeshedding.



Browse spi-general by date

  From Date Subject
Next Message MJ Ray 2012-04-15 11:32:25 Re: SPI Ticketting system
Previous Message Adam Sampson 2012-04-13 17:38:32 Re: SPI Ticketting system