On Tue, 10 Apr 2012 14:24:18 +1000 (EST), Robert Brockway <robert(at)spi-inc(dot)org> wrote:
> As well as assisting with tracking tasks it could help us set & monitor
> SLAs.
What SLAs might we be considering?
Having a tracker instance seems useful regardless, and I'm not too
fussed about the technology choice as long as it's something our admin
team is comfortable managing and meets our basic needs. I have no
personal experience using or hosting either rt or redmine.
Bdale