Re: Issue tracking system

From: Filipus Klutiero <chealer(at)gmail(dot)com>
To: Martin Michlmayr <tbm(at)cyrius(dot)com>, spi-general(at)lists(dot)spi-inc(dot)org
Cc: Robert Brockway <robert(at)timetraveller(dot)org>
Subject: Re: Issue tracking system
Date: 2018-02-13 12:09:12
Message-ID: dce0e29f-e95d-cd88-bd29-f8fdcc181b6d@gmail.com
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On 2018-01-02 03:43, Martin Michlmayr wrote:
> * Filipus Klutiero <chealer(at)gmail(dot)com> [2018-01-01 21:32]:
>> Thanks for this. I would be delighted to discover an existing
>> general-purpose ITS, but that does not look easy. I requested one on
>> spi-general on 2016-07-30 via the quoted email and nobody replied
>> anything suggesting one existed. I re-scanned SPI's website and
>> could not find a link to that. I even searched using terms "issue
>> tracker" and "issue tracking system" using Google Web Search and
>> that did not help. However, I also couldn't find the tracking system
>> for reimbursements, which apparently does exist, so perhaps others
>> can help?
> SPI uses RT at rt.spi-inc.org. It's mentioned e.g. here
> https://www.spi-inc.org/corporate/onboarding/directors/ and
> https://www.spi-inc.org/treasurer/newprojects/
> It could probably be documented better.
>

I would state this more affirmatively. While https://www.spi-inc.org/treasurer/newprojects/ could be considered as a mention, it never indicates, either explicitly or implicitly, that it refers to an issue tracking system.

As for the former, my first scan of the page did not see a mention since there is no link. After reading, I now see the mention you refer to in the Access to services section. I thank you.

This leaves a huge question: who can consult the tracker? Can anyone who is not a director consult any ticket?
And is the answer to that available publically?

--
Filipus Klutiero
http://www.philippecloutier.com

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